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Testimonials


Here is what our clients are saying about us

"We really appreciate the excellent customer service you’re providing. It’s been a true pleasure dealing with you and we’ll certainly plan to make purchases with Crescent Harbor in the future. Customer Service is not dead!."

KT, Ohio - December 2010


"We received the lamp just as you said it would be delivered. It looks great in our family room. We are so pleased with the design, workmanship, delivery and the professional manner that you handled our order. We could not have asked for more. Thank you for your help. It's great to do business with people like you with a great focus on the customer. We will surely pass your name along to our friends."

Greg and Karen, Delaware - March, 2008


"Just a quick note to say thank you for the great service and I love my new light fisture! The quality is superb!"

H.M., Ontario, Canada - April, 2010


"We thank you for the outstanding service."

D.F., Oregon - March, 2010


"I appreciate the great customer service and I will definitely return to your website the next time that I need lighting."

C.C., NY, NY - March, 2010


"How rare to be treated as though my being a customer matters. Rest assured that I'll spread the word about your most excellent customer relations."

E.F., Oregon - March, 2010


"In a word - FABULOUS."

W.A., New Mexico - March, 2010


"Thank you so much for your quick response and all your help."

T.J., Virginia - April, 2009


"Thank you for helping me with my order. The delivery arrived 12/24, much faster than the 2-3 weeks I was quoted for the special order. I will be installing the fixture tomorrow. Again, thank you for your assistance and happy new year to all!!!!"

P.E., Michigan - January, 2009


"It's nice to do business with a company that prioitizes its relationship with its customers.

Linda, Florida - June, 2009


"Thanks again for your help, the store has a terrific site and you have been most helpful."

Margaret, New Brunswick - June, 2009


"Thank you SO Much for your excellent service!

Debbie, Virginia- June, 2009


"I just wanted to let you know what a great experience shopping with you has been. Your website is clean, well designed and very user friendly. I had a question that couldn't be answered on the site, so I called and spoke with Tim, one of the most pleasant sales experiences I have ever had. Your thank you note arrived before my light (a UPS glitch), but the light arrived today and I LOVE it! The wait for the upgraded globes was well worth it. My fiance and I will be building a house next year (we hope!!), and I will certainly be coming to you for all of my lighting needs. Thanks for a pleasant experience."

Cathy, Wyoming - June, 2008


"This is long overdue. I really want to thank all of you at Crescent Harbor for your unparalleled customer service last December during extraordinary circumstances. I live in Dallas, TX and had ordered the SL40 House of Troy Slim-Line Plug In 40" Picture in antique finish. Despite the brutal ice storm and ensuing power outages in your area, Crescent Harbor worked vigorously to ensure I received the light within the time expected. I am extremely impressed with your efforts and level of service. We are truly enjoying the light, which is being used in a rather complicated art installation (that's another story!?!). I look forward to doing business with you in the near future! Thank you again!"

Sofia, Texas - March 2009


"HEY.. we love our sconces for our new cabana, especially since they match the sconces on our front porch! What are the chances of finding a sconce 7 years old!!!!Also, I was completely surprised and impressed by the hand written note regarding service and quality. … keep up the good work!"

D.C., Texas - June, 2008


“It’s nice to know there’s a human being on the other end of the computer!”

Shara, Arizona - August, 2008


“Can’t tell you how happy we are with the lights. Looking forward to dealing with you again real soon.”
Wanda,Ontario - July, 2008


"Personable professional and prompt. A pleasure to do business with them and I won't hesitate to purchase from them again."

Bob, Pennsylvania - February, 2009


"Just wanted to "Thank You" again for the great service. I have attached a couple of pictures showing the lights installed at the log home in the Rocky Mountains of British Columbia. They really look great against the log home set in the mountains and forested area, while providing perfect evening light for the space."

Nancy, Calgary - June, 2008


"You are wonderful! Thank you for your extra effort that helped make this possible. Thanks again for the great customer service."

Richard, Washington - December 2008


"Thanks, Tim, you guys are great!"

Frank, Virginia - Novembe, 2008


"Thanks again for all your help, your customer service far surpasses all others I’ve dealt with while completing our renovations"

Denise, Newfoundland - October, 2008
"Thanks so much for dealing with this promptly and professionally!"

Deborah, Wisconsin - September 2008
"Outstanding customer service and fast shipping. The sconces are beautiful. Thank you for a wonderful transaction."

D.D., New York - June 2008
"Shopping on the web with Crescent Harbor was an easy and pleasant experience."

Mary, Ontario - July, 2008


"Excellent to do business with!!!"

C.I., Ontario - July, 2008


"Not only was their website easy to use and provided big product photos, they were able to immediately help me with questions when I called. A pleasure to do business with (and the lights look fantastic!)"

Holly, Minnesota - Octobe, 2008
"Excellent customer experience. Responded quickly to my email when I asked about the product I was considering purchasing. Even got a nice card from them thanking me for the business!"

Karen, Vermont - March, 2009


"Great to do business with. Salesperson was very helpful. I picked Crescent Harbor for two reasons. The lights are a gift and since the giftees live in Porsmouth, NH they can exchange them if the size isn't right. Also the lights were available and didn't have to be ordered with a six week wait. Would call them again if I need lights. Very fast delivery!"

J.W, Massachusetts - February, 2009


"Very helpful customer service!"

Carol, Connecticut - December, 2008


"I spoke with customer service twice today about the proper height to hang this pendant above my table. You were very helpful and I appreciate your time. Thanks!"

Alan, Georgia - April, 2008


"We received your shipment and everything was in excellent shape. I have installed the pendant lamp and it is simply gorgeous. It was a pleasure doing business with your company and we will definitely return when we are next in the market for lighting products."

Gary, Michigan - January, 2009


"Received the light fixture, it is installed and beautiful. Thanks for the great service!"
 
Darlene, South Carolina - January, 2009


"I received my order (Sea Gull Foyer Lamp) earlier this week and my husband just finally installed it . I love it and I just wanted to let you know I appreciated you keeping me informed about the order such as, order status, shipment information, and a “thank you” card for my purchase. I will order from you in the future. This was one of my first big orders on the internet and, of course, concerned about return policy, what if the product is damaged, etc. I felt you were helpful, matched pricing without a hassle, and very professional. I will recommend you to family and friends. I spent a couple of months looking online and I believe I did my homework and boy did it pay off. Again, thank you."

Chris, California - February, 2009


"I received your Thank You note yesterday and was pleasantly surprised. I appreciate your honesty, courtesy and attention to detail when handling my order and questions. Excellent customer service is very rare these days. Thank you."

Victoria, Alabama - February, 2009


"Thanks for your terrific service. My item came even before it was promised."

Diana, North Carolina - March 2009


"Great family-run business."

B.K., California - July, 2009


"Very smooth purchase. I contacted customer service to ask when it would be delivered and got a response right away. Shipping was fast, I was kept informed throughout the packing/shipping process, and the item arrived as promised in perfect condition. Would definitely order from this vendor again."

D.S., Texas - July, 2009


"Although awaiting shipment of one of two items ordered, we are very pleased with our experience. Crescent Harbor's communication is excellent, and we even received a hand written thank you note - how cool is that?!"

Myra, California - February, 2009
"This was an excellent shopping experience, even better than going to a local lighting fixture showroom."

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